Last week I wrote Ads to Pollute Lockscreens of Kindle Tablets:
Yesterday it was discovered that all the new Kindle tablet Fire/HD models will feature these Special-Offer ads on the lockscreen. And, according to a statement provided by Amazon to CNET, there's no way to get rid of them. This controversy undermines what was otherwise a very successful launch.
The fact that Amazon won't allow consumers to "buy out" of the ad clutter is terrible and will turn off many people (though not all). It's a horrible policy. It's also one of the factors, it now appears, that allowed Amazon to so aggressively price these devices -- and undercut iPad's pricing so significantly.
Over the weekend, based on the outcry it appears, Amazon did the right thing and reversed itself. The company will now allow users to pay a one-time fee of $15 to opt-out of lockscreen ads and Special Offers. Amazon provided the following statement to media outlets in announcing the reversal:
With Kindle Fire HD there will be a special offers opt-out option for $15. We know from our Kindle reader line that customers love our special offers and very few people choose to opt out. We're happy to offer customers the choice.
It's not clear at all that Amazon customers actually "love" Special Offers or whether they simply tolerate or ignore them. However the irony here is that the availability of the opt-out option will likely mean that more people will feel comfortable with the ads, knowing that they can turn them off.
Otherwise the other "option" would have been to not buy one of these devices. Amazon has taken that objection away.